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Franco Plata

What is WhatsApp Business Catalog and How to Download It


How to Download WhatsApp Business Catalog




If you are a small business owner who wants to showcase your products or services to your customers on WhatsApp, you might want to use the WhatsApp business catalog feature. This feature allows you to create a digital storefront that displays your products or services in an organized and attractive way. In this article, we will explain what WhatsApp business catalog is, how to create one, how to download one from another business, and some tips and best practices for using it effectively.




download whatsapp business catalog


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What is WhatsApp Business Catalog?




WhatsApp business catalog is a feature that is available for users of the , which is a separate app from the regular WhatsApp app. The WhatsApp Business app is designed for small businesses who want to communicate with their customers in a professional and convenient way. The app allows businesses to create a business profile, set up automated messages, organize chats with labels, and more.


One of the most useful features of the WhatsApp Business app is the catalog feature. This feature allows businesses to upload detailed information about their products or services, including the product name or title, price, description, website link, and product code. These details help customers identify products in the catalog. A catalog can contain up to 500 items.


An up-to-date catalog allows customers to browse a business's products or services and connect with the business. Customers can share catalog items with their friends or message the business to ask questions. Catalog sharing allows small businesses to promote their catalog and reach more potential customers. Catalog links allow businesses to directly message customers about their products or services.


How to Create a WhatsApp Business Catalog?




Creating a WhatsApp business catalog is easy and free. You just need to have the WhatsApp Business app installed on your phone and have an active internet connection. Here are the steps you need to follow:


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How to Add Products or Services to Your Catalog?




  • Open the WhatsApp Business app



  • Tap on More Options in the action bar (the three dots icon)



  • Select Business Tools > Catalog



  • Choose Add New ItemTap on the + icon to add an image of your product or service. You can add up to 10 images per item. Make sure the images are clear and show the product or service from different angles.



  • Enter the product name or title. This is a required field and it should be descriptive and concise.



  • Enter the price of your product or service. This is an optional field and you can choose to show or hide it in your catalog.



  • Enter the description of your product or service. This is an optional field and you can use it to provide more details about your product or service, such as features, specifications, benefits, etc.



  • Enter the website link of your product or service. This is an optional field and you can use it to direct customers to your website for more information or to place an order.



  • Enter the product code of your product or service. This is an optional field and you can use it to identify your product or service with a unique code, such as a SKU, ISBN, etc.



  • Tap on Save to add the item to your catalog



How to Edit or Delete Products or Services from Your Catalog?




If you want to edit or delete any products or services from your catalog, you can do so by following these steps:


  • Open the WhatsApp Business app



  • Tap on More Options in the action bar (the three dots icon)



  • Select Business Tools > Catalog



  • Choose the item you want to edit or delete



  • To edit the item, tap on Edit and make the changes you want. Then tap on Save to update the item.



  • To delete the item, tap on Delete and confirm your action.



How to Share Your Catalog with Customers?




Once you have created your catalog, you can share it with your customers in different ways. Here are some of the options:


  • To share your entire catalog, open the WhatsApp Business app and tap on More Options in the action bar (the three dots icon). Then select Business Tools > Catalog > Share Catalog Link. You can copy the link and paste it in any chat or platform you want.



  • To share a specific product or service from your catalog, open the WhatsApp Business app and tap on More Options in the action bar (the three dots icon). Then select Business Tools > Catalog > Choose Item > Share Item Link. You can copy the link and paste it in any chat or platform you want.



  • To share your catalog or a specific product or service from your catalog with a customer who has contacted you on WhatsApp, open the chat with that customer and tap on the attachment icon (the paperclip icon). Then select Catalog and choose whether you want to send your entire catalog or a specific item. The customer will receive a message with a link to view your catalog or item.



How to Download a WhatsApp Business Catalog?




If you are a customer who wants to download a WhatsApp business catalog from another business, you can do so by following these steps:


How to View a Business's Catalog?




  • Open the WhatsApp app



  • Open the chat with the business whose catalog you want to viewTap on the business name or profile picture to open their business profile



  • Tap on View Catalog to see their catalog



  • Swipe left or right to browse through their products or services



  • Tap on any product or service to see more details and options



How to Save a Product or Service from a Catalog?




If you want to save a product or service from a catalog for later reference, you can do so by following these steps:


  • Open the WhatsApp app



  • Open the chat with the business whose catalog you want to save from



  • Tap on the business name or profile picture to open their business profile



  • Tap on View Catalog to see their catalog



  • Tap on the product or service you want to save



  • Tap on the star icon at the top right corner of the screen



  • The product or service will be saved in your starred messages



  • To access your starred messages, tap on More Options in the action bar (the three dots icon) and select Starred Messages



How to Share a Product or Service from a Catalog?




If you want to share a product or service from a catalog with your friends or contacts, you can do so by following these steps:


  • Open the WhatsApp app



  • Open the chat with the business whose catalog you want to share from



  • Tap on the business name or profile picture to open their business profile



  • Tap on View Catalog to see their catalog



  • Tap on the product or service you want to share



  • Tap on the forward icon at the bottom right corner of the screen



  • Select the chat or contact you want to share with and tap on Send



  • The product or service will be sent as a message with a link to view it in the catalog



Tips and Best Practices for Using WhatsApp Business Catalog




To make the most out of your WhatsApp business catalog, here are some tips and best practi


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